Shipping Policy

This Shipping Policy explains STYLEVIRO order processing, shipping methods, delivery estimates, shipping charges, tracking, and what to do if a package is delayed, damaged, or missing.

Where We Ship

STYLEVIRO currently ships to eligible addresses within the United States, including the contiguous United States, Alaska, Hawaii, U.S. territories, and APO/FPO addresses where carrier service is available.

Shipping availability may vary depending on the destination, carrier service, or specific products.

Order Processing

Most orders are processed and prepared for shipment within 1–3 business days after payment has been successfully authorized.

Business days are Monday through Friday, excluding U.S. public holidays.

Please note that order processing time is separate from carrier transit time.

Orders placed during major promotions, holidays, new product launches, or periods of unusually high order volume may require additional processing time.

If a product is a preorder or has a different processing timeframe, the applicable information will be stated on the product page.

Shipping Methods & Rates

Standard Shipping

Shipping Fee: $10

Free Standard Shipping: Orders of $60 or more

Estimated Delivery Time: 7–15 business days after dispatch

Express Shipping

Shipping Fee: $20

Free Express Shipping: Orders of $100 or more

Estimated Delivery Time: 3–7 business days after dispatch

The applicable shipping options and fees will be displayed at checkout before you complete your purchase.

The free shipping threshold is calculated based on the merchandise subtotal after discounts and before taxes and shipping charges.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and dispatched.

Standard Shipping: Approximately 7–15 business days

Express Shipping: Approximately 3–7 business days

Delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary due to carrier capacity, weather conditions, transportation disruptions, holidays, customs or security procedures, remote delivery locations, or incorrect shipping information.

During major sales events and holiday periods, delivery may take longer than usual.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number or tracking link.

Please allow up to 24–48 hours for tracking information to appear or for the first carrier scan to become available.

If you do not receive a shipping confirmation email, please check your spam, junk, or promotions folder and confirm that you entered the correct email address at checkout.

Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

Recipient name
Street address
Apartment, suite, or unit number
City and state
ZIP code
Contact information

If you need to correct your shipping address, please contact us at info@styleviro.com as soon as possible after placing your order.

We can review address-change requests before fulfillment begins, but changes are not guaranteed once an order has entered processing or has been shipped.

STYLEVIRO is not responsible for delays, failed deliveries, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

Additional shipping or reshipment charges may apply if a package is returned to the sender because of an incorrect or incomplete address.

Split Shipments

Items from the same order may occasionally be shipped in separate packages.

If this occurs, each package may have its own tracking number and may arrive at different times.

You will not be charged an additional standard shipping fee solely because your order is split into multiple shipments.

Delayed Tracking or Delivery

Sometimes tracking information may not update immediately while a package is moving between carrier facilities.

If there has been no tracking update for several business days, please allow up to 5 business days before contacting us.

If your package has passed the estimated delivery window, please email info@styleviro.com with your order number.

Our customer service team will review the tracking history and work with the carrier when appropriate.

Marked as Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please first check:

Your mailbox or usual delivery area
Around your property
Parcel lockers or reception areas
With household members
With neighbors

Some carriers may mark a package as delivered shortly before the final handoff.

If the package is still missing after 48 hours, we recommend contacting the carrier directly and then contacting STYLEVIRO with your order number and any carrier case or reference number.

STYLEVIRO will assist with a reasonable investigation. Replacement or refund eligibility will depend on the circumstances, carrier findings, proof of delivery, and applicable law.

Lost or Damaged Packages

If your package arrives visibly damaged, please photograph the package and its condition before opening it and retain all original packaging.

Your order number
A description of the issue
Clear photos of the damaged item
Photos of the shipping package and label, if applicable

If the carrier confirms that a package has been lost in transit, STYLEVIRO will review the situation and determine the appropriate replacement or refund solution.

Taxes

Applicable sales tax will be calculated at checkout based on your shipping address and applicable legal requirements.

You will see the final order total, including applicable taxes and shipping charges, before submitting your payment.

Contact Us

If you have any questions about shipping or your order, please contact:

STYLEVIRO Customer Service

Email: info@styleviro.com

Phone: (213) 742-5838

Business Address: 7940 Amandas Crossing Dr W, Jacksonville, FL 32244, United States

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

We normally respond to customer inquiries within 1–2 business days.